We look at how Hospitals and Clinics – and any Public Sector forum can easily monitor and improve its services, just by listening to its consumers, citizens and patients.
The WeCare company in Stockholm, Sweden – has history of Consulting for large corporates, and large Government organisations, and this extends into local regional organisms. And there are some common features.
Mainly – that at whatever size of structure, people are people and human nature is human nature. And that you and I, as human beings, can manage little concepts, and rapidly transfer from one to the next. What is more difficult is “seeing the big picture”. and then acting on it.
In the same way that we would never eat a whole chocolate bar in one mouthful – so it’s so much easier to take a little piece, asses its effectiveness – and build from there. Welcome to its spin-off simple process – “KeyForCare”.
The KeyForCare company has developed a simple four-stage “change management” tool – that enables you to get feedback, in real time, from your patients customers, citizens, consumers (you choose the label you prefer) – and make the fine- tuning necessary to continually improve the deliverables that you need to offer.
Do click on this simple data sheet below. If you would like to know more, or see KeyForCare for yourself, there are several Contact details at the foot of the Datasheet.
